Privacy and Cookie Policy
What happens to personal data when you use our services
Last updated: April 2026
This policy describes how we handle data in the context of our technical services (website and platform). We operate from Vietnam and apply safeguards appropriate to how we run the service.
Table of Contents
Quick navigation to sections
Introduction
Tiemtaphoa.org ("we") publishes this policy so you know what we collect, why, and how we protect it when you visit our site or use our services.
You are responsible for the accuracy of information you provide, and for securing your account and devices; we are not liable for harm from leaked passwords or incorrect information you supply.
We may update this policy; the latest version is always posted here with an effective date.
Continued use after changes means you have reviewed the latest policy. If you disagree, you may stop using the service and/or contact us to exercise your rights below.
Data we may collect
We only collect data needed to run the service and what you provide or consent to.
Account registration
- Username
- Password (hashed, e.g. bcrypt)
- Email (if you provide it)
- IP address per request (security, rate limits, technical statistics — not sold for ads)
Service whitelist applications — if applicable
May include name, email, and description of intended use.
Used only to process the request; not sold to third parties.
Technical partners (processors)
Some tasks (payments, email, infrastructure) are performed by vendors under contract. They only receive data needed for each purpose.
Stripe
Card paymentsProcesses payments; requests typically reference an internal user ID only
Cryptomus
Cryptocurrency paymentsProcesses crypto transactions when you choose that method
Zoho
EmailSends email notifications
Jira Service Desk
Support & ticketsHandles support requests; retention per our storage policy (e.g. deletion after a period)
You can read each vendor's own policy on their website.
How we use data
We use data to run accounts, deliver services, support you, improve systems, and prevent fraud.
Operations and support
Respond to requests, send service-related notices, and troubleshoot issues
Safety and fraud
Monitor technically for abuse, attacks, or terms violations
Investigation support
Help address fraud, abuse, or legitimate requests from competent parties when needed and to the extent we can
We do not sell customer lists for third-party advertising.
Your rights and how to exercise them
You may withdraw consent (where processing is consent-based), request access, correction, deletion, or restriction of processing, or object to certain processing — depending on the case. Contact our support email or use account settings where available.
Deletion and correction
You may request deletion or updates; deletion can take up to about 14 days to complete technically
Withdraw consent
Where we rely on consent, you may withdraw it; some features may stop working without needed data
Copy of your data (where applicable)
You may request a copy in a common format when the system allows
What we can do depends on the request type and data involved; we respond within a reasonable time.
Cookies
The site may use cookies or similar technologies to keep you logged in and for basic technical operation.
You can refuse or delete cookies in your browser; some features may not work fully.
Session cookies are mainly for secure login state, not for selling ad data.
Security and incidents
We use appropriate technical and organizational measures (e.g. password hashing). No system is perfectly secure. Risks from leaked passwords, compromised devices, or shared accounts are your responsibility; we are not liable for those cases.
If a breach affects personal data, we will act and notify in line with our internal process.
Third-party links
The site may link to other sites; their privacy practices are their own.
Children
The service is aimed at adults. We do not knowingly collect data from children under the applicable age; if we learn we have, we will delete it when feasible.
Parents or guardians are responsible if a minor uses the service.
Policy changes
We may change this policy; updates are posted here. If a material change affects consent-based processing, we will seek to notify you or obtain new consent where required.
Please review this page periodically.
Change history
Clarified user responsibility for account security and data provided
Previous policy update
Contact us
Questions about personal data or cookies:
[email protected]We aim to respond within 48 hours